Relaunch the application if you have recently changed or corrected the Date/Time. VIP User Services obtains the credential ID, and then authenticates the credential ID and security code with VIP Authentication Services. The second method is to send the User ID and security code to the VIP User Services. Make sure that your device has the right date and time configured. See the Symantec VIP Web Services Developers Guide for more information about the API for the VIP Authentication Service. ![]() The VIP Access application may have gotten out-of-sync with the time server. VIP Access for iPad and iPhone (4.2.8) What’s New. This release includes a fix for an issue with the display of the security code found in the iOS 16 beta. Support for VIP Number Challenge VIP Access for iPad and iPhone (4.2.9) Whats New. The Enterprise Manager logs into the portal and clicks on Manager user, located under the My Account menu, selects the users name and then clicks Remove credential. VIP Access for iPad and iPhone (4.3.0) Whats New. Only your Enterprise Manager can remove your credential. Once done, you will see this screen and after you click on OK, it will navigate you to your Qualys landing page. While register, you need to enter Credential ID and 2 security codes consecutively. To locate the Credential ID, first launch the VIP Access application and the 12 character Credential ID is located on the main page. Since this is a configuration window, install Symantec VIP Access and register. You will also need to enter the security code, which is a 6-character code. You will be prompted the first time you log in to your portal account to register the VIP Access credential. Where do I get a VIP Access credential?Ĭlick here to get a VIP Access credential VIP Access credential How do I register the VIP credential? VIP Access generates a new security code automatically every 30 seconds. ![]() If you do not receive it, check your spam/junk folder. You will receive an email from VIP when your account is created. You must also register your VIP credential with VIP Manager during your first login. Then, sign in to from your desktop with your user name, password, and the unique security code. To Sign In to VIP Manager, you must have an account with an email address and password, and a VIP credential. To use VIP Access credential, launch the VIP application from your mobile phone or desktop, and note the unique security code. VIP Access credential helps protect your accounts and your identity by requiring a higher level of security when you conduct online transactions.
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